| Impact Level |
| 1.Output |
1 |
2 |
3 |
4 |
5 |
| Forms processed increased |
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| Inventory reduced |
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| Applications processed increased |
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| Tasks completed increased |
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| Productivity increased |
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| Work backlogs reduced |
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| Shipments increased |
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| Impact Level |
| 2. Time |
1 |
2 |
3 |
4 |
5 |
| Overtime decreased |
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| Equipment usage improved |
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| On-time shipments improved |
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| Repair time shortened |
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| Work stoppages decreased |
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| Processing time decreased |
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| Supervisory time devoted decreased |
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| Training time required decreased |
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| Late reporting decreased |
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| Lost days time decreased |
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| Impact Level |
| 3. Cost |
1 |
2 |
3 |
4 |
5 |
| Project costs reduced |
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| Variances in projected vs. actual budgets
reduced |
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| Operating costs reduced |
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| Accident costs reduced |
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| Workmen's compensation claims reduced |
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| Impact Level |
| 4. Quality |
1 |
2 |
3 |
4 |
5 |
| Waste reduced |
|
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| Shortages decreased |
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| Rejects decreased |
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| Error rates decreased |
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| Product defects decreased |
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| Inventory adjustments decreased |
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| Number of accidents reduced |
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| Materiel/Equipment shortages decreased |
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| Customer complaints decreased |
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| Impact Level |
| 5. Work Habits |
1 |
2 |
3 |
4 |
5 |
| Absenteeism reduced |
|
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|
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| Tardiness reduced |
|
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| Violations of rules reduced |
|
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| Excessive breaks reduced |
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| Follow-up improved |
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| Communication breakdowns reduced |
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| Departmental relationships improved |
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| Sharing of information increased |
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| Impact Level |
| 6. New Skills |
1 |
2 |
3 |
4 |
5 |
| Better quality decisions made |
|
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| Problem solving improved |
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| Conflicts avoided/reduced |
|
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| Grievances reduced |
|
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| Impact Level |
| 7. Development/Advancement |
1 |
2 |
3 |
4 |
5 |
| Number promotions increased |
|
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| Number pay increases up |
|
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| Training programs attended increased |
|
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| Requests for transfers decreased |
|
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| Performance appraisals improved |
|
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| Job effectiveness improved |
|
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| Impact Level |
| 8. Work |
1 |
2 |
3 |
4 |
5 |
| Number grievances decreased |
|
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|
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| Discrimination complaints decreased |
|
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| Employee complaints decreased |
|
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| Job satisfaction improved |
|
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| Employee turnover decreased |
|
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| Time spent in litigation decreased |
|
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| Impact Level |
| 9. Feelings/Attitudes |
1 |
2 |
3 |
4 |
5 |
| Favorable reactions to issues increased |
|
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| Positive perceptions of job responsibilities
increased |
|
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| Loyalty to office/division/organization
increased |
|
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|
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| Commitment to goals increased |
|
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|
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| Confidence increased |
|
|
|
|
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| Impact Level |
| 10. Initiative |
1 |
2 |
3 |
4 |
5 |
| Implementation of new ideas increased |
|
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|
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| Suggestions submitted increased |
|
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| Suggestions approved/implemented |
|
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| Work accomplishments increased |
|
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| Setting of goals and objectives improved |
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|
